Regional Scheduler and Office Assistant

The Regional Scheduler and Office Assistant duties include but are not limited to:

Scheduling:

  • Follow the scheduling model to schedule effectively for all participants within Region .
  • Remind staff of scheduled trainings, shifts, on call assignments, and meetings
  • Ensure adequate notice of posting the schedule for employees in 7 shifts
  • Manage 7 Shifts to ensure changes are made immediately and published so all staff are aware of changes
  • Assure all shifts are covered for medication passes and the clients are receiving their meds appropriately- may schedule RA to complete med passes if staff is not available
  • Ensure there is minimal overtime and follow protocol to get approval when overtime is needed
  • Responsible for making sure there is an employee working with the participant at all times
  • Ensure employee’s shifts are covered for med class, CPR/First Aid class, MANDT Training, Fingerprint appointments or any other required obligations
  • Track and schedule all individual (1:1) time for participants within the Region
  • Accept employee PTO requests and ensure shifts are covered during their absence
  • Create and manage a monthly on-call schedule for RA’s to utilize when staff do not show up for scheduled shifts
  • Accept and approve shift change forms from staff and adjust schedule according to changes.

Hiring/HR:

  • Assist RA’s in the hiring process- can step in and complete new hire process when RA’s are busy attending to other job responsibilities.
  • Ensure all new hires are scheduled for Orientation, CPR/Med Cert, Fingerprinting, and Shadowing
  • Assign staff a schedule upon hire
  • Work with Human Resources Department to advertise/market for hiring needs
  • Communicate with HR continuously to ensure hiring needs and filled positions are known immediately.
  • Send separation statements to HR upon employee separation from HAS
  • Keep master schedule up to date to reflect current needs within the Region

Training:

  • Ensure all staff within the Region are completing their ABSORB training
  • Make phone calls to staff to arrange time for them to come into office to complete training if needed.

Additional Responsibilities:

  • Any additional task assigned by a Regional QIDP or Administrator

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